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Friends & Family Wine Club Terms & Conditions

Payment

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  • Freight charges will be added to your order. Please contact us if you need to know these charges
  • Payment must be by Visa, Amex, Diners or Mastercard unless other  arrangements are agreed. All amounts shown or charged are in Australian  dollars
  • For your security, the credit card details you provide to us online  are encrypted using a digital security certificate supplied through  Equifax and processed using financial industry standards by PayPal.
  • You may skip or cancel a delivery at any time up to one week prior  to despatch; please just give us written notice. Any skips or cancels  after that time will be refunded excluding the freight charge.
  • “enjoyment guaranteed  or your money back”.

Privacy

  • We will not use the personal and credit card details you supply for anything other than delivering a superior service to you
  • We do NOT share your details with third parties

Shipping and Delivery

  • We use Australia Post for our deliveries. Delivery usually takes  7-12 working days please advise us if you have not received your wine.
  • If you do not specify delivery instructions and are not home at the  time of delivery, a card will be left by Australia Post to advise you of  the delivery attempt. You will then be required to collect your pack  from your closest post office.

Find out more here:

Prefer to fax or post your membership form?

Download the Robert Stein Family & Friends Wine Club Membership form, complete and send to us:

Click here to download the membership form.